Our Policies
Terms & Conditions:
All products sold by GACCT, Inc are brand new brand name merchandises. We do offer factory recertified items, the condition of those items are marked as factory recertified. All of our products comes with warranty either directly from their respective manufacturer or GACCT, Inc. Please read product’s description for warranty details.
International Sales
GACCT Inc sell and ship products to worldwide, but GACCT may reject any order from international at our discretion if we believe that the sale is a potential of fraud. GACCT will verify all the necessary information before the product(s) ship out.
Product Availability
GACCT only sell products which are current in stock, and promise to ship out within 1 business day upon receipt of payment. If the product(s) you purchased is out of stock by accident , we will contact you as soon as possible to make arrangement.
Sales Tax
GACCT, Inc charge New York State (8.75%) sales tax on shipment within the New York State.
Credit Card
GACCT accept Visa, Master, American Express, Discover credit card by phone, fax and online. We also accept credit card by using PayPal.
We will ship your order, or begin assembling your order, when full payment has been processed credit card, cashier’s check and money order within one business day, personal check may take up to 7 business days to clear before we can process your order.
Shipping Method
We understand our customer wants their products fast, therefore, we provide different shipping options for customer to choose from. Generally, we use FedEx and USPS as our primary shipping method.
Ship by FedEx
Delivery times are stated in business days, and do not include order processing times.
Next Day - Delivered the next business day.
2nd Day - Delivered by the 2nd business day.
3rrd Day saver - Delivered by the 3rd business day
Standard - Routinely delivered within 3-6 business days
Ship by UNITED STATE POSTAL SERVICE
Delivery times are stated in business days, and do not include order processing times.
First class - Delivered within 3-7 business day
Priority mail- Delivered within 2-4 business day
Parcel post- Delivered within 4-10 business day
INSURANCE
Insurance is included in shipping and handling. If you should experience loss or damage from shipping, please email us about the incident immediately .
Product Warranty
All products carry a manufacturer's warranty. Please see the warranty information within the product description or email us at info@theglobalacct.com for warranty details.
Return Policy
Return is allow within 30 days of purchase, and GACCT is committed to work with you to ensure that every product under warranty free of defective. Please check the product description for warranty details.
Return Merchandise Authorization
Items may be returned for refund, replacement or repair, subject to GACCT’s restrictions. All product returns must have a Returned Merchandise Authorization issued by GACCT. RMAs are valid for 10 days from the date of issuance. Shipping charge is not refundable. All returns will be processed and fully inspected after they arrive in our warehouse. All products must be returned in original condition including packaging, documentation, warranty cards, manuals, and accessories. Returns that do not include all peripherals will not be processed.
Unauthorized Returns
GACCT, Inc will NOT accept any unauthorized returns or exchange request. Packages without a Return Authorization Number will be refused.
Non-Defective Returns
Any returns found to be non-defective are subject to a restocking fee of 15%.
Warranty Support
We are here for you should your item require warranty services or missing parts, you may also contact the manufacture for assistance. If you decided to contact us, we will work with you with an appropriate resolution.
If you have any questions, please email us at contactus@theglobalacct.com
Privacy Policy
GACCT, Inc believes that our customers need to be provided clear and prominent notice regarding what personal information is being collected about them, how it will be used, whether or not it will be disclosed, and if so, to whom.
GACCT, Inc does collect certain personal information in order to provide you with customized services, content, and advertisements. Some personal information is gathered when you make a purchase. It is, however, GACCT will NOT disclose your personal information to any third parties.
In some special cases, if we believe in good faith that such disclosure is necessary, we may disclose your personal information on the following circumstances: (a) to comply with the law or in response to a subpoena, court order, government request, or other legal process; (b) to protect the interests, rights, safety, or property of GACCT or others; (c) to enforce any terms of service on this Web site; (d) to provide you with the services or products requested by you and to perform other activities related to such services and products, including billing and collection.
We are strongly committed to protect your privacy, we allow only authorized employees access to personal information, and ensure that the access is limited by need. We also require employees to acknowledge that they understand and will comply with our privacy policy. We subject employees who violate the privacy policy to disciplinary action.
Notice
We will keep you informed, clearly and prominently on this page, about what we do with your personal information, and we will advise you here if we change our policy. The objective of the notice principle is to ensure that you are aware of and understand how we protect your privacy.
We provide a means for customers to ask questions about or report violations of the privacy policy. If you feel that we are not abiding by this privacy policy, you should contact us immediately via email contactus@theglobalacct.com.